Contact Us

Connect With Us

Do you want options for accessing your VBSFCU account? You are in luck! Connect with two branches conventionally located in Virginia Beach, over 30,000 surcharge free ATM’s located across the country, mobile & PC access Via SmartLink Home Banking,  oversea access, and partner credit unions!

We also have what we call “night deposit” areas at both branches for those times you just can’t get to a VBSFCU branch or service center during opening hours. You are covered!


VBSFCU Branch Locations

Bonney Branch Map and Location
Salem Branch Map and Location


Deposits After Hours

A “Night Deposit” area is located near the ATM’s at both branches. The area (dropbox) is secured, however, any deposits will not be processed until the next business day. Please use the envelopes provided to record your information.

We also accept check deposits on our mobile app.


ATM Access

Click here to find thousands of surcharge-free ATMs across the country with the CU24 ATM locator. There’s even an app for iPhone® and Android™ with GPS Nationwide!


Credit Union Service Centers

What is a Credit Union Shared Branch? VBSFCU partners with credit unions across the country and WORLD so you have surcharge-free access to your account. You may also use the Locator feature on our mobile app.


VBSchools Pony System

VBSFCU is connected to the PONY system. Please do not send sensitive information in the PONY.


VBSFCU Branch Hours of Operation:

Bonney Road Office:

Monday:          9:00 a.m. to 6:00 p.m.
Tuesday:        9:00 a.m. to 5:00 p.m.
Wednesday: 10:00 a.m. to 5:00 p.m.
Thursday:       9:00 a.m. to 5:00 p.m.
Friday:            9:00 a.m. to 6:00 p.m.

Salem  Office Hours:

Monday:            9:00 a.m. to 5:00 p.m.
Tuesday:           9:00 a.m. to 5:00 p.m.
Wednesday:    10:00 a.m. to 5:00 p.m.
Thursday:          9:00 a.m. to 5:00 p.m.
Friday:               9:00 a.m. to 6:00 p.m.

Drive-Thru Hours
Mon., Tues., Thurs, & Friday: Opens at 8:30 a.m.
Wednesday: Opens at 10:00 a.m.


Holiday Closings And Inclement Weather 


VBSFCU Important Numbers and Contact Information

Are you looking for contact information for  VBSFCU’s products or services? The information below may help you.

ABA routing/transit number:  251483214

Accidental Death & Dismemberment Insurance (Affinion Policies Only)   855-416-7385

Apply for a loan:  1-877-482-7328 option 1

ATM Card Lost or Stolen 1-800-472-3272

VBSFCU Bill Pay 1-888-285-5740

Equity and Consumer Loans 757-463-3650 option 1

Existing Loan Questions 757-463-3650 option 1, then 4

Enterprise Car Sales 757-583-7653

Family Security Plan (PFP) 1-800-990-7890 ext 172

Financial Education Seminars 757-463-3650 x316

InfoLine Telephone Teller 757-486-3525

Investment Services: Click Here 

TruStatge (Auto, Life, AD&D, Home) Insurance: Click Here

VBSFCU Toll-free in the USA and Canada (1-877-482-7328)  (1-877-4VBSFCU)

VISA Credit Card – Click here

VISA Debit Card – Click here

Wire Instructions (click here for the wire instruction page757-463-3650 option 6


Staff and Department Listing:

VBSFCU Board of Directors:

Email: Directors@vbsfcu.org

VBSFCU Management & Staff

Vice President of Information Systems & Accounting
Tel: (757) 463-3650 x311

Vice President of Marketing
Tel: 757-463-6097

Marketing Department
Business Development/School Programs
Email: marketing@vbsfcu.org

Consumer Lending Specialist 
Tel (757) 306-7999

Real Estate Loan Specialist
Tel (757) 306-7998

Vice President of Loan Servicing 
Tel: (757) 463-3650 x326

Bonney Road Branch
Vice President & Member Service Executive
Tel: (757) 463-3650 x304

Bonney Road Teller Supervisor
(757) 463-3650 x315

Salem Commons Branch
Branch Manager
Tel: (757) 463-3650 x701

Main Line: 757-463-3650

Extensions:
Electronic Services: 309,310,320
Loan Servicing Specialist: 340, 326, 339
Member Service Specialists: 306, 700, 336, 338
Community Relations/Marketing: 316