For 60 years, Virginia Beach Schools Federal Credit Union has served members and brought value by offering convenience and access to financial products and services. We have been proud to help members achieve their financial goals.
     On behalf of the Board of Directors and Leadership Team, I am excited to announce our plans to merge with Langley Federal Credit Union. Merging with Langley will allow us to continue acting in the best interest of our members by providing more access, more value, and more rewards to members and the community.
     This merger represents a partnership between two credit unions that share values, plus a real commitment to our members and the communities we serve. As the financial services landscape continues to evolve, merging with Langley allows us to immediately enhance what we can offer members. This includes access to more branch locations, more products and services at competitive rates, and enhanced technology offerings that will provide greater 24/7 convenience.
     As the merger process continues, we will keep members informed of progress, including sharing important notices, dates, and events. If you have any questions that haven’t been addressed in the frequently asked questions below, please email Directors@vbsfcu.org or contact us by phone at 757-463-3650 x337.

Please visit our FAQ for more information

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Access Your Account Online

ALERT: If you are using Internet Explorer 11, please be aware Microsoft will be slowly stopping support of Internet Explorer 11 (IE 11) beginning Tuesday August 17, 2021 in preparation for end of service.

What does this mean for our members?

You may experience issues while accessing SmartLink digital banking on Internet Explorer after this date. It is suggested to either upgrade to Microsoft Edge, or use a different internet browser.

The future of Internet Explorer on Windows 10 is in Microsoft Edge | Windows Experience Blog

Microsoft 365 apps say farewell to Internet Explorer 11 and Windows 10 sunsets Microsoft Edge Legacy - Microsoft Tech Community

 

Banking from the comfort of your sofa makes everything you do with your finances easier. You can deposit checks by simply taking a picture of the check with your phone. And can access your account information anywhere that you have access to the Internet, on your computer or mobile device.

Online banking allows you to manage your money without having to step foot in a branch. As long as you can connect to the internet, you’ll be able to review your account statements, pay bills, transfer funds and more on your own time.

Sign up for SmartLink home banking.


What can SmartLink do for me?


New to SmartLink? Watch the below video for a quick training session!


Can I Pay My Bills With SmartLink? VBPay (Pay Bills Online)

Yes! Try our bill payment services, conveniently available inside SmartLink Home Banking. Request e-bills from participating companies such as electric, gas, phone, etc.,  set up recurring payments in set amounts on specific dates for a designated time (for example weekly, monthly or bi-monthly), or transfer funds from VBSFCU to another financial institution.

VBPay is available in SmartLink desktop home banking & on our mobile apps.


Can I Set Up Text or Email Alerts in Home Banking?

Yes! It’s So easy to set up text or email alerts!

  1. Tap the three lines to the far left-hand side of the home banking screen. A drop-down box will appear.
  2. Under the User Profile, go to Settings, then Edit Email. Click on the blue Add Email button.
    1. Email Alerts: Add your email address
    2. Text Alerts: Add the phone’s email (see below for service providers accepted).
    3. Click on the e-Alert Button, then make sure you hit “submit” when you are done. (This is also where you can go to sign up for e-statements!)
  3. After you add your number, go back to the three lines, scroll down to the Services bar, then click on e-Alerts. Click on “New e-Alert” and set up your alert using the mobile phone email address.

To set up text alerts, use your mobile phone email address.

Accepted Mobile Providers:


How Secure and Safe is it to use VBPay and SmartLink online?

VBSFCU understands the importance of having the proper technologies in place to protect our members’ confidential financial information. As a member of VBSFCU, you have a very important role in ensuring your financial information stays secure.

TIP: Do not write account numbers, passcodes or PINs on any membership card, credit or debit card or in your checkbook.

Security Measures Taken:

VBSFCU is committed to protecting your identity and finances and we will continue to make necessary investments as security issues evolve.