Privacy & Security Center

Is it important to protect my information?

The security of your personal information is a top priority for us.  We are committed to helping you keep your identity and information secure.

You have probably heard horror stories about identity theft victims who discover that someone has opened loans or credit cards in their name, running up huge bills.

If you think this crime couldn’t happen to you, think again. Identity theft is one of the fastest-growing crimes in the country.

The effects are devastating; it can take months to clear up your damaged credit history, and in the meantime, it may be impossible to get a loan, to rent an apartment or even to write a check.

How can you protect yourself?

What steps can I take to help prevent identity theft?

  • Do not give out personal information, such as account or credit card numbers, over the phone or the Internet unless you have initiated the contact.
  • Report lost or stolen checks immediately.
  • Destroy unused credit card offers. A shredder can be a valuable investment!
  • Guard your ATM number, and treat your receipts with care.
  • Make sure your mailbox is secure, and promptly remove mail when it has been delivered.
  • Contact the major credit reporting companies at least annually to review your file. A copy of your credit report is available for a small fee*.

What are the three major credit bureaus?

Equifax 800-685-1111
Experian 888-397-3742
TransUnion 800-888-4213

Am I Secure?

If you are using an old internet browser, you are opening the door for hackers and other cybercriminals. The new versions include security patches that will help keep your information safe.

To protect you, changes to internet protocol is requiring all internet users to update their browsers. Furthermore, If you do not, your access to home banking, bill pay, and other payment platforms will be denied.

The following browsers are the most current as of March 1, 2018

  • IE (Explorer) Version 11 or above
  • MS Edge: All levels
  • Firefox: Version 31 + above
  • Safari: Version 9 and above for Mac
  • Google Chrome: Version 42 and above

How can you Stay Safe, Stay Updated, and Stay Secure? 

On November 16, 2016, at 6 a.m. ET,  our Bill Payment program disabled all Digital Encryption Standard (DES) ciphers.

Equally important, Anyone using a browser that depends on DES ciphers should use a more current and secure browser to avoid connection disruptions.

In order to prevent disruptions, we recommend upgrading to any of the supported browsers listed below.

Although browser options are included for older operating systems, we recommend using secure operating systems. If you are are a  Bill Pay user, consider security risks if using unpatched and unsupported operating systems.

What does this mean?

If you have trouble accessing Bill Pay after November 16, it may be because the device you are using is not on the most updated software, or you are not using the most current version of your preferred browser.

What is your Privacy Policy?

Our privacy practices are designed to protect your information and provide you with choices on how we manage your information.  Learn more about our privacy policy.

What are your Online Security Practices?

We work diligently to maintain the security of your information online. Read about practices and steps you can take online security practices.

Can I learn more about Identity Theft?

Find out how you can minimize your risk of identity theft and restore your good name if ID theft occurs.  Learn more about identity theft.

What steps can I take to reduce Fraud and be Aware?

Take steps to reduce your risk of fraud.  How to spot unusual activity and avoid fraud before it happens.  Learn more about how to protect yourself.

What are the current fraud Alerts?

Visit our current fraud alert page to learn more.