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Virginia Beach Schools Federal Credit Union
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What does VBSFCU do to help members affected by ID Theft?

VBSFCU is committed to helping members who are affected by identity theft and fraud.  Our Smart Choice Checking program reduces the time it takes to restore your financial identity.

What do I need to know? 

If you have discovered that your debit, ATM, and/or credit cards have been lost or stolen, you must inform the credit union immediately.

If you believe you have lost your checkbook or any individual blank checks, you should also report this immediately, and put a stop on these checks.

If you are unsure of the exact check number(s) or range of check numbers, you may need to close the account and open a new one. Of course, you can avoid the problem by ensuring that your checks are kept secure at all times.

Debit/ATM cards

Credit Cards

Report Fraud ASAP

Call VBSFCU at 1-757-463-3650 or 1-877-4VBSFCU or email e-services@vbsfcu.org to report any suspicion of fraud. In addition, inform credit card issuers and other financial institutions affected by the fraud. Furthermore, if there are fraudulent charges made to your account, after making your immediate calls, please come by any of our branches to fill out the necessary fraud report papers.

We want to help you! Report any suspicious behavior as soon as possible. 

Credit Bureaus

In addition to contacting a credit bureau with your initial report, we recommend that you follow up with a letter to confirm your claim. Be sure to keep a copy for your records. The links to the credit bureaus are provided below:

Brochure and Forms
You will need Adobe Acrobat Reader to download the following:

Website
We also encourage you to visit the FTC’s website: